Welcome to American Heroes Homes and Lending
The Terms of Service agreements below describe the terms and conditions applicable to your use of our real estate and lender referral services at American Heroes Homes and Lending. If you have any questions regarding these agreements, you may contact us by calling 888-298-AHHL (2445) or emailing he***@*****sa.com.
We reserve the right to amend these agreements at any time. You further agree that by accessing the American Heroes Homes and Lending Web site or utilizing the American Heroes Homes and Lending services, you agree to be bound to the Terms and Policies as are in effect at such time.
THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES AND A WAIVER OF YOUR CLASS ACTION RIGHTS
TERMS OF SERVICE
Agreement between User and American Heroes Homes and Lending
This Web site is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions and notices. This agreement is between American Heroes Homes and Lending, you the user, and, if you are using the Web site on behalf of a company or organization, such company or organization will also be considered a party to this agreement, and you represent that you have the authority to bind your company or organization.
Neither American Heroes Homes and Lending nor its representatives or affiliates are engaged in rendering legal services or other such advice. Your use of the Web site is subject to the additional disclaimers and notices that may appear throughout the Web site.
Obligations of Home Buyer, Sellers, and Refinancers registered with ahhlusa.com. By completing your registration with ahhlusa.com, you are stating that you would like an American Heroes Homes and Lending approved real estate and/or lending professional to contact you. You also are agreeing that:
– You are of legal age and are otherwise capable of forming a legally binding contract;
– You are interested in purchasing, selling, and/or refinancing a property;
– You are interested in purchasing/selling a property located in the USA;
– You do not have an exclusive contractual or other arrangement with any real estate professional, including a lender;
– You consent to be contacted via e-mail, contact information you provide or other means by ahhlusa.com regarding American Heroes Homes and Lending services;
– American Heroes Homes and Lending may request, receive, copy and review the Settlement Statement from your real property transaction for the purposes of quality assurance and control;
– You acknowledge that American Heroes Homes and Lending recommends you independently verify the professional license status and background of your American Heroes Homes and Lending real estate and lending professional(s). American Heroes Homes and Lending makes no such representations and or warranties about its real estate and lending professionals beyond the initial checks that are completed when they apply for membership into the American Heroes Homes and Lending Affiliate Network;
– As a Home Buyer, Seller, or Refinancer you are not bound to accept any Proposals submitted by an American Heroes Homes and Lending real estate or lending professional. Proposals are not binding offers and are not intended to create a contractual or agency relationship between you and the real estate or lending professional.
Obligations of Real Estate Agent, Mortgage Lender, real estate related service provider, or third party vendor registered with ahhlusa.com. By completing your registration with ahhlusa.com, you are stating that you would like an American Heroes Homes and Lending representative to contact you. You also are agreeing that:
– You are of legal age and are otherwise capable of forming a legally binding contract;
– You are interested in affiliating with American Heroes Homes and Lending;
– You consent to be contacted via e-mail, other contact information you provide or other means regarding American Heroes Homes and Lending’s services.
LIABILITY DISCLAIMER
American Heroes Homes and Lending is primarily a marketing and referral service, and all content provided on this Web site is for education purposes only and does not in any manner create a legal contract express or implied between American Heroes Homes and Lending and you. Without limiting the foregoing, the information and services published on this Web site may include inaccuracies or typographical errors. In no event, shall American Heroes Homes and Lending and/or its Affiliates, Partners, or Suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Web site or with the delay or inability to use this Web site, or for any information and services obtained through this Web site, or otherwise arising out of the use of the Web site, whether based on contract, tort, strict liability or otherwise, even if American Heroes Homes and Lending or any of its Affiliates, Partners, or Suppliers has been advised of the possibility of damages.
LIMITATION OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEBSITE AND THE SERVICES OFFERED AT THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AMERICAN HEROES HOMES AND LENDING AND ITS AFFILIATES AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. YOU ARE RESONSIBLE FOR BACKING UP ANY DATA YOU SUBMIT TO THIS WEBSITE.
PERSONAL AND NON-COMMERCIAL USE LIMITATION
This Web site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information and/or services obtained from this Web site. The content available through this Web site is the sole property of American Heroes Homes and Lending or its licensors and is the valuable intellectual property of American Heroes Homes and Lending protected by trademark, copyright, patent, and other intellectual property laws. Except as otherwise explicitly agreed to in writing, American Heroes Homes and Lending -owned content received through this Web site may be downloaded, displayed, and printed for your personal, non-commercial use only. Content owned by American Heroes Homes and Lending licensors may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through this Web site to anyone, including but not limited to others in the same company or organization without American Heroes Homes and Lending’s express prior written consent.
LINKS TO THIRD PARTY SITES
This Web site may contain hyperlinks to Web sites operated by parties other than American Heroes Homes and Lending or its affiliates. Such hyperlinks are provided for your reference only. We do not control such Web sites and are not responsible for their content. If we post hyperlinks to other Web sites, this does not mean that we endorse the material on such Web sites or associate ourselves with their operators. Your access to and use of such Web sites, including information, material, products and services on such Web site, is solely at your own risk. Furthermore, because the American Heroes Homes and Lending privacy policy is applicable only when you are on our Web site, once linked to another Web site, you should read that site’s privacy policy before disclosing any personal information.
LINKS TO OUR WEBSITE
This Web site may contain hyperlinks to Web sites operated by parties other than American Heroes Homes and Lending or its affiliates. Such hyperlinks are provided for your reference only. We do not control such Web sites and are not responsible for their content. If we post hyperlinks to other Web sites, this does not mean that we endorse the material on such Web sites or associate ourselves with their operators. Your access to and use of such Web sites, including information, material, products and services on such Web site, is solely at your own risk. Furthermore, because the American Heroes Homes and Lending privacy policy is applicable only when you are on our Web site, once linked to another Web site, you should read that site’s privacy policy before disclosing any personal information.
USE OF SUBMISSIONS
Should you respond with information including feedback or data such as questions, comments, suggestions, or the like regarding the content of this Web site, such information will be deemed to be non-confidential. We will have no obligation of any kind with respect to such information and will be free to reproduce, use, disclose, and distribute the information to others without limitation. We will be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information.
YOUR ACCOUNT
If you use this Web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If your status as a user of this Web site is terminated, you will (i) stop using the Web site and any information obtained from the Web site, and (ii) destroy all copies of your account information, password and any information obtained from this Web site.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Web site, you warrant to American Heroes Homes and Lending that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not without our prior written permission use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the Web pages, data or content found on this Web site or accessed through this Web site. You may not republish American Heroes Homes and Lending content or other content from this Web site on another Web site or use in-line or other linking to display such content without our permission. You may not introduce viruses, spyware, or other malicious code to this Web site. You represent and warrant that you use frequently updated, commercially standard virus protection software to ensure that the system you use to access our Web site is virus free.
If you are under the age of 18, you may not use this Web site.
ERRORS AND DELAYS
American Heroes Homes and Lending is not responsible for any errors or delays in responding to a request for a real estate professional or lender caused by an incorrect e-mail address or other contact information provided by you, or other technical problems beyond our reasonable control.
COMMUNICATIONS, TEXT MESSAGING, AND AI-ASSISTED VOICE SYSTEMS
By providing your contact information, including your mobile number or email address, you consent to receive communications from American Heroes Homes and Lending (“AHHL”), which may include:
– Emails, text messages, and phone calls related to your inquiry, application, or participation in AHHL programs.
– Automated or AI-assisted voice calls for scheduling, follow-ups, and information delivery.
– Updates and reminders about services, promotions, or events relevant to you.
Message frequency may vary. Message and data rates may apply depending on your carrier.
You may opt out of text messages at any time by replying “STOP” to any text you receive from AHHL. To opt out of automated or AI-assisted calls, contact he***@*****sa.com or call 888-298-AHHL (2445). Once your request is processed, you will receive a confirmation, and your preference will be honored promptly.
When an AI-assisted voice system is used, AHHL will clearly disclose that the interaction involves artificial intelligence and will always offer an option to speak with a live representative upon request.
All communications are conducted in compliance with applicable FCC, TCPA, and CTIA regulations.
Consent to receive communications is not a condition of any purchase, loan approval, or participation in AHHL programs.
AHHL uses secure and compliant communication technology to safeguard your personal information. Your data will never be sold or shared with unaffiliated third parties for marketing purposes.
DISPUTE RESOLUTION
Any claim or controversy arising out of or relating to the use of American Heroes Homes and Lending’s services, or to any acts or omissions for which you may contend American Heroes Homes and Lending is liable, including but not limited to any claim or controversy (“Dispute”), shall be finally, and exclusively, settled by arbitration in New York. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association (“AAA”) in force at that time. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding the selection of an arbitrator be in effect, the consumer shall select an arbitrator from a panel of arbitrators acceptable to American Heroes Homes and Lending. In any arbitration, American Heroes Homes and Lending will pay the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the non-prevailing party. To begin the arbitration process, a party must make a written demand, therefore. Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in New York. The arbitrators shall not have the power to award damages in connection with any Dispute in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim there to. The agreement to arbitrate shall not be construed as an agreement to the joinder or consolidation of arbitration under this Agreement with arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved. THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND AMERICAN HEROES HOMES AND LENDING WILL BE RESOLVED BY BINDING ARBITRATION. YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOUR RIGHTS WILL BE DETERMINED BY NEUTRAL ARBITRATORS AND NOT A JUDGE OR JURY.
AMERICAN HEROES HOMES AND LENDING (AHHL)
TERMS OF SERVICE (TOS)
Last Updated: [December 11, 2025]
Welcome to American Heroes Homes and Lending (“AHHL,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the AHHL website, programs, marketing services, referral services, technology platforms, communications, and any tools, features, or content provided by AHHL (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Regulatory & Compliance Disclosures, which are incorporated by reference.
If you do not agree to these Terms, do not use the Services.
For assistance, contact us at:
Phone: 888-298-AHHL (2445)
Email: he***@*****sa.com
- AHHL IS NOT A LENDER OR MORTGAGE BROKER
AHHL:
- is not a mortgage lender;
- is not a mortgage broker;
- does not originate, process, underwrite, or approve mortgage applications;
- does not offer credit;
- does not negotiate loan terms;
- does not quote interest rates or APRs;
- does not accept loan applications;
- does not collect any fees from Heroes;
- does not provide legal, tax, financial, or credit advice.
All mortgage activities are performed solely by independent licensed mortgage lenders or loan originators, not AHHL.
- ACCEPTANCE OF TERMS
By using the Services, you represent and warrant that:
- You are at least 18 years of age;
- You can enter into a binding legal agreement;
- If using on behalf of a business or organization, you have the authority to bind that entity;
- You will comply with all applicable laws and these Terms.
We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.
- DESCRIPTION OF SERVICES
AHHL provides:
- Marketing and outreach programs
- Real estate and lender referral services
- Educational information
- Hero benefit programs
- Co-branded marketing and partner services
AHHL does not guarantee:
- loan approval
- loan terms or interest rates
- the performance of real estate professionals
- the outcome of real estate transactions
- eligibility for any Program or reward
All third-party professionals operate independently and are solely responsible for their services and compliance.
- USER OBLIGATIONS — HOME BUYERS, SELLERS & REFINANCERS
By registering or submitting your information, you agree that:
- You would like to be contacted by AHHL and/or an approved real estate professional or lender.
- You consent to communication via phone, text, email, or other means.
- You have no exclusive agreement with another real estate agent, broker, or lender.
- You are interested in a U.S.-based property.
- AHHL may request settlement documents for quality assurance.
- AHHL does not guarantee proposals or outcomes.
- AHHL does not create a contractual relationship between you and any professional.
- OBLIGATIONS OF REAL ESTATE AGENTS, LENDERS & SERVICE PROVIDERS
By affiliating with AHHL, you affirm that:
- You are licensed in your state(s) of operation (if applicable).
- You will comply with RESPA, TILA, ECOA, Fair Housing, state regulations, and all industry standards.
- You will not request or pay for referral fees.
- You consent to communication from AHHL.
- You may be responsible for providing documentation confirming licensure or eligibility.
Affiliates may pay AHHL flat marketing or branding fees, but such fees are not tied to referrals, leads, or closings.
- PERSONAL AND NON-COMMERCIAL USE
The website and its content may be used for personal, non-commercial purposes only.
You may not:
- copy, distribute, or reproduce content;
- scrape data or use bots;
- create derivative works;
- republish content elsewhere;
- use the website for unlawful purposes.
All content is protected by copyright, trademark, and intellectual property laws.
- COMMUNICATIONS, TEXT MESSAGING & AI SYSTEMS
By providing your contact information, you consent to receive:
- Emails
- Text messages
- Phone calls
- Automated or AI-assisted calls
- Program updates, reminders, and service-related notifications
Message/data rates may apply.
Opt out anytime by:
- Replying STOP to any text
- Emailing he***@*****sa.com
- Calling 888-298-AHHL (2445)
AHHL will always disclose AI usage and provide an option to speak with a live representative.
Consent is not a condition of loan approval or participation.
- THIRD-PARTY WEBSITES
The website may contain links to third-party sites. AHHL:
- does not endorse such sites;
- is not responsible for their content;
- is not liable for your use of them.
Use third-party websites at your own risk.
- YOUR ACCOUNT
You are responsible for:
- maintaining confidentiality of login information;
- restricting access to your devices;
- all activities that occur under your account.
AHHL may terminate accounts at its discretion.
- PROHIBITED USES
You may not:
- use automated tools to extract data;
- upload malware or malicious code;
- attempt unauthorized access;
- misrepresent your identity;
- violate any applicable law.
Violations may result in termination and legal action.
- SUBMISSIONS & FEEDBACK
Any feedback, ideas, or submissions you provide:
- become the property of AHHL;
- may be used for any purpose;
- are not confidential;
- require no compensation.
- DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
AHHL DISCLAIMS ALL IMPLIED AND EXPRESS WARRANTIES, INCLUDING:
- merchantability
- fitness for a particular purpose
- accuracy or completeness
- non-infringement
- uninterrupted service
You use the Services at your own risk.
- LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AHHL IS NOT LIABLE FOR ANY:
- direct, indirect, incidental, special, punitive, or consequential damages,
- delays, errors, system failures, or technical issues,
- actions or omissions of third-party professionals,
- reliance on information or marketing materials,
- denial of loan applications or real estate outcomes.
Your exclusive remedy is discontinuing use of the Services.
- INDEMNIFICATION
You agree to indemnify AHHL for any losses arising from:
- your misuse of the Services;
- violation of these Terms;
- your interactions with third-party professionals.
- GOVERNING LAW
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law provisions.
- BINDING ARBITRATION & CLASS ACTION WAIVER
ANY DISPUTE ARISING OUT OF OR RELATED TO THE SERVICES WILL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION IN NEW YORK.
- Conducted by the American Arbitration Association (AAA)
- Single arbitrator
- No class actions or consolidated claims
YOU WAIVE:
- the right to sue in court,
- the right to a jury trial,
- the right to participate in a class action.
AHHL pays the filing fee and first day of arbitration; remaining costs are paid by the non-prevailing party.
- TERMINATION
AHHL may suspend or terminate your access at any time.
Upon termination, you must stop using the Services and delete all obtained content.
- SEVERABILITY
If any provision is deemed unenforceable, the remainder of the Terms will continue in full force.
- ENTIRE AGREEMENT
These Terms, the Privacy Policy, Compliance Disclosures, and Program Terms constitute the entire agreement between you and AHHL.
- CONTACT INFORMATION
American Heroes Homes and Lending
Phone: 888-298-AHHL (2445)
Email: he***@*****sa.com
Address: 532 Broadhollow Road, Suite 111, Melville, NY 11747
- HERO REWARDS & BENEFIT PROGRAM TERMS
These Hero Rewards & Benefit Program Terms (“Program Terms”) govern your participation in any rewards, incentives, discounts, acknowledgments, or promotional benefits offered by AHHL, including Hero Advantage+, Hero Rewards, End-of-Watch Benefits, or any other hero-focused program (“Program”).
Participation in the Program constitutes acceptance of these Terms and all related AHHL policies.
21.1 AHHL IS NOT A LENDER — PROGRAM BENEFITS ARE NOT LOAN TERMS
AHHL Program benefits:
- are not mortgage products;
- are not interest-rate reductions;
- are not lender credits;
- are not APR adjustments;
- are not contingent on loan approval;
- do not replace any closing-cost requirement;
- do not influence underwriting or loan decisions.
All mortgage decisions are made solely by licensed lenders.
21.2 NO COST TO HEROES
Heroes are never charged:
- enrollment fees
- membership fees
- program fees
- administrative fees
- marketing fees
- referral fees
Participation is 100% free.
21.3 ELIGIBILITY REQUIREMENTS
Eligibility may depend on:
- proof of hero status;
- state law requirements;
- program rules;
- completion of a qualifying real estate transaction;
- availability of partner participation.
AHHL may request documentation to verify eligibility.
21.4 PROGRAM BENEFITS & REWARDS
Rewards may include:
- Hero Reward checks
- partner discounts
- title/attorney/insurance benefits
- End-of-Watch protections (not insurance)
- non-monetary support or recognition
21.4.1 Reward Disbursement
Rewards are typically disbursed after closing and only if allowed by:
- state law
- lender policy
- RESPA regulations
- partner participation
Rewards are not guaranteed and may vary.
21.5 RESPA COMPLIANCE
In compliance with RESPA Section 8:
- No reward is tied to referrals.
- No one is required to use a specific lender or agent.
- AHHL does not accept referral fees.
- Rewards are promotional benefits, not settlement-service compensation.
21.6 CHANGES TO THE PROGRAM
AHHL may modify, suspend, or terminate benefits at any time without notice.
21.7 LIMITATIONS & EXCLUSIONS
Rewards may be unavailable due to:
- state restrictions
- lender prohibitions
- builder restrictions
- transaction type
- fraud or misrepresentation
- partner withdrawal
21.8 TAX IMPLICATIONS
Hero rewards may be taxable.
Consult a qualified tax professional.
AHHL may issue IRS Form 1099 if required.
21.9 NO COMBINATION WITH OTHER OFFERS
Benefits may not be combined with:
- prohibited rebates
- certain builder incentives
- some lender promotional programs
AHHL will disclose potential conflicts when known.
21.10 INDEPENDENT PROFESSIONALS
Agents, lenders, title companies, and other partners:
- are independent contractors
- are not AHHL employees or agents
- are responsible for their own compliance, licensing, and services
21.11 END-OF-WATCH BENEFIT
Where applicable, this benefit:
- is not insurance
- is a voluntary debt-waiver benefit
- requires separate agreement(s)
- may have state limitations
21.12 LIMITATION OF LIABILITY
AHHL is not liable for:
- rewards not issued due to compliance restrictions
- partner withdrawal
- tax consequences
- reliance on Program materials
- real estate or lending outcomes
Your sole remedy is to discontinue participation.
21.13 GOVERNING LAW
Program Terms are governed by New York law and subject to the arbitration rules in Section 16.
21.14 PROGRAM CONTACT
For Program questions:
American Heroes Homes and Lending (AHHL)
Phone: 888-298-AHHL
Email: he***@*****sa.com